Frequently Asked Questions (FAQs)

Welcome to Blue Hayes Private Hotel. We’ve put together answers to some of the questions you may have before your stay.

Set in a beautiful coastal location overlooking St Ives Bay, Blue Hayes is an intimate adults-only boutique hotel with just six individually appointed suites. Whether you’re planning a romantic getaway, celebrating a special occasion or simply looking for a peaceful escape, we look forward to welcoming you.

About Blue Hayes

1. Where is Blue Hayes Private Hotel located?

Blue Hayes is situated on Trelyon Avenue, St Ives, Cornwall (TR26 2AD), overlooking St Ives Bay, the harbour and Godrevy Lighthouse. Our peaceful hillside setting offers beautiful coastal views while remaining within easy reach of the town.

2. How far is the hotel from St Ives town centre?

The hotel is approximately a ten-minute walk from St Ives harbour and town centre. Porthminster Beach is around five minutes downhill via the coastal path from our garden gate.

3. Is Blue Hayes an adults-only hotel?

Yes. Blue Hayes Private Hotel is exclusively for adult guests, offering a peaceful and relaxing environment away from the hustle and bustle of everyday life.

With just six individually appointed suites, we provide an intimate setting where guests can unwind, enjoy the beautiful surroundings and experience a relaxing escape in St Ives.

4. Is Blue Hayes suitable for couples looking for a romantic getaway?

Absolutely. Blue Hayes is an ideal choice for couples seeking a peaceful and intimate break in Cornwall. Enjoy beautiful coastal views, relaxing garden surroundings, leisurely breakfasts and evening drinks in our cocktail bar.

Whether celebrating a special occasion or simply escaping everyday life, Blue Hayes offers a lovely setting to relax together.

5. Is Blue Hayes suitable for solo travellers?

Yes, solo travellers are very welcome at Blue Hayes. Our peaceful setting, beautiful surroundings and personal service make it an ideal place to enjoy a relaxing break in St Ives.

6. What makes Blue Hayes different from other hotels in St Ives?

Blue Hayes is a small, privately run boutique hotel with just six individually appointed suites. We offer a more personal and intimate experience, with beautiful coastal views, landscaped gardens, a welcoming atmosphere and the opportunity to enjoy a peaceful adults-only stay.

Rooms and Facilities

7. How many rooms does the hotel have?

Blue Hayes has six individually appointed rooms and suites, each offering comfortable accommodation and en-suite facilities.

8. What facilities are available in the bedrooms?

All bedrooms include:

  • En-suite bathroom with bath and shower.
  • Tea and coffee-making facilities.
  • Complimentary Wi-Fi.
  • Television and radio.
  • Hairdryer.
  • Small milk fridge.
  • Comfortable pocket-sprung mattresses.
  • Luxurious bedding and towels.

9. Do the rooms have sea views?

Many rooms and communal areas enjoy beautiful views across St Ives Bay and the surrounding coastline. If a sea view is particularly important to you, please mention this when making your booking so we can help you choose the most suitable room.

10. Does the hotel have a garden or outdoor seating area?

Yes. Guests can enjoy our landscaped tropical gardens and spacious terrace, offering a lovely setting to relax, enjoy a drink or take in the beautiful coastal views.

11. Is Wi-Fi available at the hotel?

Yes. Complimentary Wi-Fi is available throughout the hotel.

Food and Drink

12. Is breakfast included in the room rate?

Yes, breakfast is included in your stay and is served daily between 8:00am and 10:00am in our dining room or on the terrace overlooking St Ives bay, weather permitting.

13. Can you cater for special dietary requirements?

We can accommodate a range of dietary requirements, including vegetarian options. Please let us know about any allergies, intolerances or special dietary needs in advance so that we can make suitable arrangements.

14. Does the hotel offer evening meals?

Yes. An arrival meal on Thursdays would be available, and Suppers would be available to order on Friday and Saturday evenings. Hearty Roasts are available on Sunday afternoons.

15. Does Blue Hayes have a bar?

Yes. An intimate Honesty Bar stocked with our favourite wines, whiskey’s, local spirits and beers is available to our guests. It’s a lovely place to enjoy a relaxed evening drink.

Booking and Practical Information

16. What time is check-in and check-out?

Check-in is from 3:00pm on your arrival day, and check-out is by 11:00am on your departure day.

Earlier arrival may be possible by prior arrangement, subject to availability.

17. Is parking available at the hotel?

Yes. Complimentary private on-site parking is available for hotel guests, with a reserved space for each guest room.

18. Can I bring my pet?

Unfortunately, we do not have facilities to accommodate pets.

19. Does the adults-only policy apply throughout the hotel?

Yes. Blue Hayes is exclusively for adult guests throughout the hotel and its facilities.

20. Is smoking permitted at the hotel?

No. Blue Hayes is a completely non-smoking establishment. This includes all bedrooms, communal areas, terraces and balconies.

21. Does the hotel have wheelchair access or a lift?

Unfortunately, the hotel is built on a hillside and has five levels connected by steps. There is no lift, and the layout is not suitable for wheelchair users or guests with significant mobility difficulties.

If you have specific mobility requirements, please contact us before booking so that we can discuss the facilities and your individual needs.

Exploring St Ives

22. What beaches are close to the hotel?

Porthminster Beach is just a five minute walk downhill from the hotel. We have our own gate directly onto the South West Coast Path. Other beautiful nearby beaches include Porthmeor, Porthgwidden and Carbis Bay.

23. What is there to do in St Ives?

St Ives offers something for everyone, including:

  • Beautiful sandy beaches and coastal walks.
  • Independent boutiques, shops and galleries.
  • Tate St Ives and the Barbara Hepworth Museum.
  • Wonderful seafood restaurants and traditional Cornish pubs.
  • Boat trips and water sports.
  • Stunning coastal scenery and picturesque harbour views.

24. Can I reach the hotel by train?

Yes. St Ives railway station is connected to the mainline at St Erth. Taxis are available from the station, and the hotel can also be reached on foot, although the walk is uphill and may be difficult with heavy luggage.

Many of our guests get the overnight sleeper train (Riviera Sleeper Train) from London Paddington to St Ives. This service leaves Paddington at 23:45, and travels through the night, so that you would arrive at St Ives at around 08:30 just in time for breakfast. 

We recommend arranging a taxi in advance if you are travelling with luggage.


Still have a question?

If you need any further information or would like assistance planning your stay, our team will be delighted to help.

Contact Us

Blue Hayes Private Hotel

Trelyon Avenue
St Ives
Cornwall
TR26 2AD

Telephone: 01736 797129    Email: info@bluehayes.co.uk

Website: https://www.bluehayes.co.uk/

We look forward to welcoming you to Blue Hayes and helping you enjoy a relaxing adults-only stay in beautiful St Ives. Six beautiful suites. Stunning coastal views. A little place to escape.